Delivery & Return

Shipping & Delivery

• We ship to all major cities and most areas within Egypt through our trusted delivery partner.
  
  
• Orders are processed within 2–7 business days, excluding weekends and public holidays.
  
  
• Shipping fees are calculated at checkout based on the selected governorate and delivery location.
  
  
• Customers will receive shipment confirmation and delivery updates when available.
  
  
• Please ensure your contact details and delivery address are accurate to avoid delays. Learn more

Returns & Exchanges

• Returns may be requested within 14 days of receiving an item that is damaged, defective, missing, or incorrect.
  
  
• Returned items must be unused, in their original condition and packaging, and accompanied by proof of purchase.
  
  
• Return shipping costs are the responsibility of the customer.
  
  
• Certain items, including personalized products, sale items, and gift cards, are not eligible for return.
  
  
• Approved refunds are processed within 8 business days after the returned item has been inspected and accepted. Learn more